COMPANY POLICIES - ORDER TERMS AND CONDITIONS

WHOLESALE ONLY

Identification will be required for all purchases. Products are sold at wholesale prices to resellers or to professionals of the trade.

PRICE HEREIN

Prices listed are all F.O.B Houston, TX U.S.A. prices, and are subject to change without notice.

FORCE MAJEURE

The Company shall not be liable for any impairment of performance resulting in whole or in part acts of God, labor disruptions, product shortages, inability to procure products, supplies, severe weather conditions, or any other circumstance or cause beyond the control of the Company in the conduct of its business.

CANCELLATIONS OR RETURNS

All order cancellations or product returns must be approved by the Company, and are subject to a 25% restocking fee. No refund for shipping charges. Returns will be replaced or credited to customers account (no refunds).

SALES TAX

All orders shipped to a Texas Address must pay 8.25% Texas Sales Tax unless you have a valid Texas Tax ID and Annual Resale Certificate. Please fax us your updated Tax ID and Resale certificate at the beginning of each Calendar year. This is required by the IRS.

PAYMENT

All sales are to be C.O.D. or prepaid by cash, money orders, cashiers check, credit card or wire transfer into the Company’s bank account.

LIMITED WARRANTY

All products sold are warranted by the Company to the original purchaser against any defect in material or workmanship. No coverage on damaged caused by alteration, misuse, abuse or accident. Any product determined by the company to be defective will be repaired or replaced at the Company’s option. Any Complaints must be filed within 5days from receiving the shipment, No exceptions.

MINIMUM ORDER

Minimum order of  $200.00 is required for Wholesale orders.

LIMITATION OF LIABILITY

All liability of consequential and incidental damages is disclaimed. The Company’s liability in all events is limited to and shall not exceed, the purchase price paid.

SHIPPING DAMAGES

Products that are damaged through the negligence of the shipping company (USPS/UPS/ETC.) customers must report the damages to that shipping company within 24 hours after receiving order. If not customer could be held liable for all damages acquired through shipping. Please remember do not discard any portion of the packaging material. The shipper will send a representative to inspect the carton and its contents. Always remember to personally inspect all packages prior to signing acceptance of shipment. Failure to do so can hold you liable for damages.

PROMPT DISPOSITION

The Company will make a good faith for prompt correction or other adjustment with respect to any product, which proves to be defective within warranty period. Before returning any product, write or call the Company for approval. If the product was damaged in transit, recipient must file claim with the carrier.

SHIPPING

Can you ship to a different address than my billing address?

For first time orders, we only ship to the billing address on your account, once we have verified the information, we can ship to an alternate address. This is for your protection against identity theft and fraud.

Privacy Policy

We respect our customer’s privacy. We do not sell, rent or disclose any personal information that you have entered to anyone.

All personal information you have entered (such as name, address, email, phone no., billing information etc.) will be handled securely at all times. We solely use this information to process your order and to communicate with you.

You may receive email or newsletter from us periodically to inform you of updates on our website, special promotion, industry news and trends. You may choose to unsubscribe yourself from our mailing list at any time by email, fax and phone.